INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes! At Contact Lens Nepal (CLN), you’ll receive exactly what you see in the picture.
All our lens photos are captured in natural lighting to show the real shade and design as closely as possible. However, colors may slightly vary depending on your eye color and lighting conditions.

How can I return an item?

At Contact Lens Nepal (CLN), your satisfaction matters to us.
If you received a wrong or damaged item, please contact us within 48 hours of delivery through our official page or by calling us.
To be eligible for a return, the lens must be unused, unopened, and in its original packaging.
Once we verify your request, we’ll arrange a replacement or exchange based on the situation.

Will you restock items indicated as “out of stock?”

Yes! At Contact Lens Nepal (CLN), we regularly restock our popular lenses.
If a product is marked as out of stock, it usually means it’s being restocked soon.
You can message us directly or follow us on Instagram @contactlens_nepal to get updates on restocks and new arrivals.

Where can I ship my order?

Contact Lens Nepal (CLN) currently ships orders to Nepal and India.
We offer nationwide delivery within Nepal 🇳🇵 and standard international shipping to India 🇮🇳 through reliable courier partners.
Simply place your order online, and we’ll deliver it safely right to your doorstep!

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